Is Sony’s customer service being affected by phasing out the 60GB PS3?
Posted by: in PS3 NewsIt’s not clear at the moment if this is one of those isolated cases of a momentary lapse of stock on Sony’s part, or if this is the beginnings of a greater pattern to come, but at least one person — a European NeoGAF poster — is claiming to be caught in console limbo while he waits for Sony to replace his failed 60GB PS3 which was sent in for repairs.
The story has it that after a month of hearing nothing from Sony regarding the repairs, he became concerned and contacted them for an update. The response on the other end might surprise you:
"Sorry we don’t have any stock of the 60GB left and we don’t know when a shipment will arrive to replace your unit. Call back in two to four weeks for an update"
Surprised by that answer? So are we. Hit up the jump, and get our take on things.
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